Last Updated: January 1, 2025

1. Introduction

Yintovrag Casino Hotel ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services at our casino hotel, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our website and guests at our casino hotel, including:

  • Personal Information: Name, postal address, email address, telephone number, date of birth, and payment information.
  • Player Information: Gaming preferences, playing patterns, and rewards program participation.
  • Reservation Details: Dates of stay, room preferences, special requests, and service usage.
  • Technical Data: IP address, browser type, operating system, and device information when you visit our website.
  • Usage Data: Information about how you use our website, including pages visited and time spent.

3. How We Collect Information

We collect information:

  • Directly from you when you provide it to us, such as when making reservations or registering for our rewards program.
  • Automatically as you navigate through our website, including through cookies and other tracking technologies.
  • From third parties, such as business partners or service providers.
  • Through our security systems within our casino hotel premises, including CCTV cameras.

4. How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To present our website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account or rewards program.
  • To improve our website, products, services, and customer service.
  • To process payments and reservations.
  • To personalize your casino hotel experience.
  • To comply with gaming regulations and legal obligations.
  • For any other purpose with your consent.

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • To comply with any court order, law, or legal process.
  • To enforce our terms of service and other agreements.
  • To regulatory bodies as required by gaming laws and regulations.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of assets.

6. Your Choices About Collection and Use of Your Information

You can choose:

  • Not to provide personal information, although that may result in your inability to use certain features of our website or services at our casino hotel.
  • To opt-out of receiving marketing emails by following the unsubscribe instructions in each email.
  • To set your browser to refuse all or some cookies, or to alert you when cookies are being sent.

7. Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. We urge you to be careful about providing information in public areas of our website or casino hotel. The information you share in public areas may be viewed by any user.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will post any changes on this page and update the "Last Updated" date. You are encouraged to review this privacy policy periodically for any changes.